how it works
Process first. Then the tools.
Most AI projects fail because they automate a process nobody understood. The Navigator does the boring foundational work first. We map how work actually flows, find where it slows down, and only then look at where AI and automation pay off. The result is a clear, costed roadmap your team can act on.
the nine stages
- stage_01live AI
Survey Extraction
Parses survey responses into structured pain points, goals, quick wins. Item IDs S01..Snn assigned at intake.
- stage_02live AI
Interview Extraction
Extracts pain points, constraints, quotes from interview transcripts. Item IDs I01..Inn carry speaker + timestamp.
- stage_03live AI
Process Mapping Synthesis
Reconstructs the process from map + transcript. Identifies wastes, raw issues, quick wins. IDs P01..Pnn.
- stage_04live AI
Combined Theming
Groups extracted items into themes T01..Tnn while preserving Point Items that stand alone. Quick wins carried forward.
- stage_05live AI
Cause Analysis
Cause trees per theme, consolidated root causes RC01..RCnn. Draft for consultant review.
- stage_06live AI
Opportunity Identification
Pattern + point opportunities OP01..OPnn linked to root causes. Impact / feasibility ratings.
- stage_07live AI
AI / Automation Research
Solution types per opportunity, NZ SME reality check, prerequisites, risks, assumptions.
- stage_08
ROI Data Capture
Structured form to capture activity inputs, cost inputs, qualitative value, assumptions.
- stage_09live AI
Report Building
Collaborative working session. Themes → root causes → initiatives → roadmap → ROI summary.